Complaints book

Law 29571

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Nombre de la empresa

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RUC de la empresa

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Dirección de la empresa

LEXTELLO S.A.C

RUC: 20611139536

Address: Calle campanillas N° 190. Urb. Los Parques de Monterrico, Salamanca, Ate. Departamento: Lima - Perú.

Date: 30/05/2026

In accordance with the provisions of the Code of Protection and Defense of the consumer we put at your disposal our claims book. (All fields are mandatory)

Claiming Consumer Data

All fields are mandatory

Document type(Required)

Number ID(Required)

Customer data(Required)

Birthdate(Required)

** In the case of minors

Address(Required)

Telephone / cell phone(Required)

Email(Required)

Consumer claim and request

Claim: disagreement related to products or services.
Complaint: disagreement not related to products or services; or, discomfort or discontent regarding attention to the public.

Incident date

Purchase channel

Identification of the good hired

CLAIMED AMOUNT

Address of the establishment

Description of the contracted good

Complaint / claim

Reason for the complaint / claim

Complaint/claim detail

Order made to supplier

Observations and actions adopted by the supplier

Observations

Evidence

Drop files here or

Max. file size: 100 MB.

(Ejm: comprobante de pago, foto del producto, etc.)

IMPORTANT:

The formulation of the claim does not prevents going to other disputes solution routes nor is it a prerequisite to file a complaint against Indecopi.
Without prejudice to consumers' right to initiate the corresponding actions before the competent authorities, suppliers are obliged to address the claims presented by their consumers and respond to them within a period not exceeding fifteen (15) business days.

You are informed that your personal data provided through this form will be used in order to manage, respond, as well as keep a record of claims and comply with consumer protection standards.

Complaints book

Claiming Consumer Data

Consumer claim and request

Observations and actions adopted by the supplier

IMPORTANT:

Services

Trademark Registration

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